Subproducts

Use subproducts to offer the same session in different ways by grade, age band, or other profile answers, with their own prices, caps, and wait lists.

What subproducts are

Subproducts let you offer one session in different ways to different campers, based on how their profile is answered.

A common example is grade-based pricing. You might charge younger campers one price and older campers another, or give each group a different capacity. Instead of cloning the same session three times, you create one main session and add subproducts like:

Grade 3–4
Grade 5–6
Grade 7–8

Each of these is still part of the same session product, but with its own settings.

What each subproduct can control

Each subproduct can have its own:

Price
Minimum deposit
Capacity (including unlimited, when allowed)
Status (for example, open or wait list)
Description (shown on the parent-facing site)
Option name (used in admin and reports)
Staff (optional, in the edit screen)

The main session still has its own overall price, deposit, and capacity. Those appear at the top of the Subproducts page as a reference. Subproducts override those numbers for campers who match them.

When to use subproducts

Use subproducts when one session should not look or behave the same for every camper.

Common reasons:

Different prices by group
For example, Grade 1–2 at 350, Grade 3–4 at 375, Grade 5–6 at 400.
Different seat limits by group
You might allow 20 younger campers and 12 older campers in the same session.
Hide the session for some campers
Only certain profile answers should see or be able to register for the session at all.
Separate wait lists per group
You want a wait list and capacity that tracks per grade or age band without creating duplicate session products.

Subproducts are about giving you control by segment (grade, age band, transportation choice, etc.) while keeping your catalog cleaner.

Which profile questions work best

Subproducts are built from profile questions where families pick from a fixed list of answers.

Good fits include questions like:

Grade (for example, Kindergarten, 1st, 2nd, 3rd)
Age band (for example, 5–7, 8–10, 11–13)
Transportation choice (for example, Bus A, Bus B, Parent pick-up)
Cabin type or experience level, when chosen from a set list

In the New Subproduct flow you:

Choose one or more profile questions.
For each question, choose which answers should create subproducts.

Only the answers you select turn into subproducts. Answers you never select do not match anything for that session, so those families usually do not see that session as a regular option.

How camper matching works

The matching rules determine which campers see which subproduct, and whether the session shows as available at all.

When a family tries to book a session that uses subproducts, the system:

Looks at which profile questions are tied to subproducts on that session.
Reads the camper’s saved answers to those questions.
Finds a subproduct where all of the required answers match the camper’s answers.

If it finds a match, the camper sees that subproduct’s price, capacity, and status. If it does not, the session may not appear as available for that camper.

Key things to remember when helping families:

Every profile question you use for subproducts matters. If a subproduct depends on both grade and another answer, the camper must match both for at least one of the defined combinations.
If a camper has no answer saved yet for a question that drives subproducts, there may be no match. The session may not show as a normal purchasable option until the family answers those questions.
Only the combinations you actually created as subproducts exist. There is no automatic catch‑all subproduct for "everyone else" unless you add one on purpose.

When troubleshooting, it often helps to compare the camper’s profile answers to the Profile fields and Response columns for the subproducts on that session.

Where to find subproducts in admin

Access subproducts from within the session product itself.

To work with subproducts:

Open the session product in admin.
Click Subproducts in that product’s menu.

The page address includes admin/products/product-options.php along with the product and security key. You can bookmark it if you often return to the same product.

At the top of the Subproducts page you see the parent price, minimum deposit, and overall capacity. Below that, you see:

A New Subproduct button for the step‑by‑step setup.
A table of existing subproducts with quick editing for key numbers.

Create new subproducts

Use the New Subproduct wizard to build subproducts from one or more profile questions.

Open the New Subproduct wizard

Go to the session product in admin.
Click Subproducts.
Click New Subproduct.

You should now see a screen where you can choose profile questions to drive your subproducts.

Choose profile questions

Under Profile Fields, select the question or questions that should control how this session changes (for example, Grade).

If you are starting out, pick one question so it is easier to understand how matching works.

Pick which answers need subproducts

For each selected question, use the dropdown to pick which answers you want to create subproducts for (for example, "3rd", "4th", "5th" grade).
Skip any answers that should not have access to this session. Those campers will usually not see the session as available.

The system uses only the answers you choose to build the subproduct list.

Understand combinations when using multiple questions

If you select more than one profile question, the system creates one subproduct for every combination of the answers you selected.

Imagine:

Question A (Grade) = 3rd, 4th
Question B (Swim level) = Beginner, Intermediate

You will get four subproducts:

3rd grade + Beginner
3rd grade + Intermediate
4th grade + Beginner
4th grade + Intermediate

This is helpful when you truly need that level of detail, but it can grow quickly.

Avoid creating too many options

Before you save:

Check how many combinations you are about to create.
Remove any answers you do not actually need, especially when using two or more questions together.

A small change to your selections can dramatically reduce the number of subproducts and keep your admin and reports easier to manage.

Save and review key settings

Click Save to create the subproducts.

New subproducts usually start with:

The parent product’s price
The parent minimum deposit
A default capacity that you can change

Right after creation, review for each new subproduct:

Price
Minimum deposit
Capacity
Status (open, wait list, etc.)

Update anything that should differ from the parent or from other subproducts.

When everything looks correct, test the parent portal using camper profiles that represent each answer you care about, to make sure the right subproducts appear.

Understand the subproducts table

The subproducts table shows each option for that session and how it behaves. Each row is one subproduct. Each column tells you something different:

Option name
Short internal label for the subproduct. This appears in admin and reports.
Description
Text shown on the parent site next to this option. Use friendly wording for families.
Profile fields
Which profile question or questions define this option (for example, Grade, Swim level).
Response
The specific answer or answers that must match (for example, "3rd grade", "Intermediate").
Status
Whether this option is open, full, on wait list, or in another state based on your setup.
Price
The amount a matching camper will be charged for this option.
Min. Dep.
The minimum deposit required when a family registers for this option.
Capacity
The seat limit for this option. Check the edit screen for how unlimited capacity works if that is enabled.
Wait
A link into the wait‑list reporting for this particular option.
# Reg.
The number of registrations that currently match this subproduct.

Use this table to see, at a glance, which campers can get in, what they will pay, and how full each segment is.

Edit or delete subproducts

You can adjust subproducts from the table or open a full edit screen when you need more changes.

Make quick inline edits

Use quick edits when you only need to adjust a number.

In the subproducts table, click on Price, Min. Dep., or Capacity for the row you want to change.
Type the new value.
Finish the field (for example, press Enter or click away) to save.

Quick edits are best for small corrections across several options.

Open the full edit screen

Use the full edit when you need to change more than just numbers.

In the subproducts table, click the pencil icon for the subproduct you want to edit.
In the modal that opens, review and adjust:
- Option name
- Description
- Price
- Minimum deposit
- Capacity
- Assigned staff (optional)
- Status and any wait‑list behavior
Save your changes when you are done.

The full edit gives you complete control over how that option appears to families and staff.

Delete unused subproducts safely

You can delete subproducts that do not have any registrations.

In the table, select the checkboxes for the subproducts you want to remove.
Use the bulk delete action to remove them.

Subproducts that already have registrations are protected:

The checkbox does not appear for subproducts that are in use.
You cannot delete those from this screen, which helps you avoid breaking existing registrations.

If you need to retire an in‑use subproduct, change its Status instead (for example, close it or move it to wait list) so new families cannot pick it.

Practical tips

Start simple. Begin with one profile question (often Grade) until your team is comfortable with how matching works.
Add complexity only when needed. Use a second question (for example, swim level) only when you truly need combined control over price or capacity.
Test like a parent. After changing prices or caps, log in as a test family with different profile answers to confirm they see the right options and prices.
Name options clearly. Keep option names consistent (for example, "Week 1 – Grade 3–4") so reports stay easy to read. Use the Description field for parent‑friendly language.
Review regularly. At the start of each season, quickly scan your subproducts for outdated options, strange capacities, or missing wait‑list settings.

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