Tipping
Let parents and visitors leave tips online, then track, pay out, void, or refund those tips with the tip report.
What tipping does
Tipping gives your camp a public page where parents and visitors can leave tips for your staff. Logged-in families tip from their saved payment methods; visitors enter a card or bank account on the page. You control how the page looks and behaves in Tip settings, and you track everything that comes in with the Tip report.
Tipping is an optional module. If it is not turned on for your account, the settings and report pages redirect back to the financial reports.
Tip settings
Open Tip settings to configure the tipping page. The page lives at your camp's tipping URL, shown at the top of the settings.
Availability
When on, the tipping page is live at your tipping URL. When off, visitors are redirected away and cannot leave tips.
Page content
The heading shown at the top of the tipping page.
Text shown above the tip form.
Text shown after a tip is submitted.
Tip amounts
The smallest amount allowed for each tip.
Comma-separated values shown as quick-pick buttons on the form (for example, 20, 40, 60, 100).
When on, tippers can add a name to each tip line. When off, only a single bulk tip is collected.
One name per line. When split tips are on, these appear as a dropdown so tippers can pick a name or type their own.
Sends an emailed receipt after a successful tip.
When on, logged-in tippers can choose "Not specific / whole family" instead of a single camper.
Select Save settings after any change. The intro and thank-you fields support basic formatting.
Tip report
The Tip report lists tips received and lets you manage each one. A summary bar at the top shows the number of tips, the tip total, surcharge collected, total charged, any refunds, and how much has been paid out.
Two views
Every tip collected in the date range, one row per tip, with the tipper, who it was on behalf of, the amounts, and payout status.
Enrolled families with no tip for the season, with a manual reminder email flow to prompt them.
Filters
Limits which tips are shown by date.
Filter to tips left for one or more specific staff members.
Group the report by a profile field (for example, cabin). When grouped, a Print by button opens a print-ready view with one group per page.
Columns
Each row shows the Date, Tipper, Email, who the tip was on behalf of, the individual tip lines and payout toggles, Season, a Paid out status, and the Tip total, Surcharge, and Total charged amounts. Select Display Columns to add profile fields as extra columns.
Manage tips
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Record manual tip – log a tip received offline by cash, check, or another method.
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Paid out toggle – mark each staff member's tip line as paid out; the status badge updates as lines are paid.
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Void – cancel a charge before it settles, or remove a manually recorded tip.
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Refund – return all or part of a settled charge to the tipper.
Voids and refunds reduce your collected totals. The summary bar shows refunded and net-collected figures once any refunds exist, so use those when reconciling to deposits.
Set up tipping
Turn on and configure the page
In Tip settings, enable tipping, set your page title and copy, and choose your minimum and suggested amounts.
Share your tipping URL
Give parents and visitors the tipping URL shown at the top of the settings page.
Track and pay out tips
Use the Tip report to watch tips come in, mark lines paid out, and handle any voids or refunds.