Site Settings
Guided reference for the Admin → Site Settings screen so camp admins can safely adjust modules, payments, mobile app options, and other account-wide behavior.
What Site Settings control
Site Settings control how Campium behaves for your families, staff, and finance team across modules, payments, the mobile app, and admin behaviors. Campium reads these choices whenever it renders portals, processes payments, or loads the mobile app.
Settings on this screen save automatically as you change them, so updates apply quickly without a single global Save button.
Site Settings are shared across your entire account. Before changing anything, confirm how the change will affect families, staff, and existing workflows, especially payment and communication behavior.
How to open Site Settings
Use the Admin menu to reach the Site Settings screen.
Open the Admin menu
From the left sidebar, click Admin.
Go to Site Settings
In the Admin menu, click Site Settings. This opens the main Site Settings screen for your account.
Confirm you see the Site Settings tabs
At the top of the page, you should see a row of tabs such as Modules, Basic, Payment Info, Mobile App, and Admin (Admin appears only for Campium employees).
When the page loads, the Modules tab appears first. Other tabs load on demand when you click them.
How saving and validation work
Site Settings use autosave, so you do not click a Save button when you make changes.
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When you change a field (for example, toggle a checkbox, choose from a dropdown, or move out of a text box), Campium saves that change right away.
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If a field requires extra checks, you may see a brief loading indicator or message next to the field.
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If something goes wrong, Campium shows an error near the field instead of saving the new value.
Two settings have extra behavior to be aware of:
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Contact Email Address: Campium checks that the email you enter looks valid. If the check fails, the change does not save and you stay on your previous address.
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Credit Card Surcharge: Enter the percentage as a number with or without the percent sign. For example, type
3or3%and Campium treats both as the same value. Debit, prepaid, and HSA/FSA cards, plus ACH/e-check, are never surcharged. If your organization uses Finix, Campium also enforces your state's surcharge rules and rate cap when you save; invalid values show a warning dialog instead of saving.
If you do not see the Admin tab, your user account is not a Campium employee; those internal settings are restricted to Campium staff.
Tabs and settings reference
Use the tabs below as a reference to match what you see on the Site Settings screen. Each setting explains what it changes and when to use it.
The Modules tab controls which functional areas of Campium are available in your account and, in some cases, in the parent portal and mobile app. Most settings here are on/off toggles. Paid add-ons under Staff (W-4 collection and I-9 verification) use their own cards with Turn on / Turn off instead of a simple switch.
Switches are grouped under labelled sections so related options sit together:
- Parent portal navigation
- Attendance and check-in
- Health and safety
- Staff
- Camp operations
- Registration and wait list
- Financial
- Campium only (Campium employee switches only; camps do not see this section when it is empty)
Empty sections are hidden. An unmapped switch would appear under Other settings.
Turn modules on when you are ready to use them end-to-end. Some modules (for example, payments and messaging) also depend on configuration elsewhere, such as payment processors or communication templates.
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Attendance Module — Lets your staff check campers in and out each day, online or in the mobile app. Adds the attendance reports (including the printable check in/out sheet and the Pickup Report), an Attendance tab on profiles, and a check-in count on your dashboard. Staff also need the attendance permission. Enable Kiosk Mode needs this turned on.
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Todo List Module — Enables the Todo List module for staff and appears here and on the Mobile App tab.
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Medical Notes — Shows or hides medical notes functionality for campers. No in-app help text.
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Medication Module — Enables the medication-tracking module for recording and managing camper medications.
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Pickup Module — Turns on the pickup/dismissal module for managing who picks up campers.
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Pickup Popup — Controls whether a pickup-related popup appears in workflows that involve camper dismissal.
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Canteen Module (Admin) — Enables canteen-related tools for admins.
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Canteen Module (Portal) — Shows or hides canteen access in the parent portal.
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One-Way Messaging Module — Lets families send messages from the Portal to their campers. Campers cannot reply. You print the new messages from Communications → One-Way Messaging, one per page or grouped, and hand them out at camp.
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Pre-Launch Checklist — Turns on the pre-launch checklist module to guide setup before opening registration.
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Allow Parents to Upload Profile Photos? — Lets parents upload profile photos for campers in the portal.
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Wait List Module — Enables wait list functionality for full sessions or programs.
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Allow users to remove themselves from wait lists — Allows families to remove their own campers from wait lists through the portal.
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Display Due Date On Parent Site — Controls whether payment due dates appear to families in the portal.
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Expense Report — Enables the expense report module.
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Photo Hosting — Turns on the photo gallery module for sharing photos with families.
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Facial Recognition - Enables facial recognition in Photo Hosting when that module is also on. Families must opt in for each camper in the portal before tagging runs.
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Videos Tab On Parent Site — Shows or hides a videos tab in the portal.
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Allow for access to Tax Receipts on Portal — Lets families access tax receipts from their portal.
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Calendar Module For Portal — Enables a calendar view for families in the portal.
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FAQ Module For Portal — Adds an FAQ section to the portal. Once enabled, you will see the FAQ navigation listed under Portal in your navigation.
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Contact Us Module For Portal — Shows a Contact Us area in the portal so families can reach your team.
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Contracts Module — Enables staff contracts. Build contract templates, send them out and have the staff sign them digitally.
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W-4 collection - Paid Staff card. Collect signed federal Form W-4s (and optional New York IT-2104) from hires on the portal, then download the filled IRS PDF from Staff Hub. See W-4 collection.
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I-9 verification - Paid Staff card. Collect electronic Form I-9s with Section 2, Supplement B, retention, and inspection download. After it is on, open Open I-9 records. Roles that handle hiring paperwork also need the I-9 Records permission. See I-9 verification.
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Bunking Module - Adds a Bunking section to your navigation where you assign campers to bunks, and see bunk reports and a bunk summary. Staff also need the bunking permission to see it. After it is on, you can rename the word bunk in Bunk Settings (see Bunk Assignments).
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Kiosk Mode — Enables kiosk mode for shared check-in or self-service stations.
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Portal AI Chatbot — Turns on the AI chatbot assistant in the parent portal so families can get answers on their own.
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Donor Module — Enables donor and donation management tools.
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Tipping — Lets families add tips during checkout or payment.
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Activity Scheduling — Turns on activity scheduling so you can plan and assign camp activities.
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Staff Scheduler — Enables the staff scheduler for building and managing staff shifts.
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Staff time tracking — Turns on staff time tracking for recording hours worked.
The Basic tab holds general site- and portal-level configuration such as contact details, default season, labels, and email footer text.
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Contact Email Address — Primary contact email families see and that Campium uses for various notifications. Campium checks this email; if the check fails, the change is rejected with an error.
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Default Season — Selects which season Campium uses as the default context across admin and reports when none is specified.
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Group Field — Chooses which custom group field is used as the primary grouping dimension (for example, cabin or group). Changing this updates how groups appear in multiple areas, including the Mobile App tab.
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Contact Phone Number — Phone number families see as the main contact for your camp.
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One-Way Messages Per Day — Number of one-way messages you plan to send per day. No in-app help text.
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Portal Logo Height — Height of the logo in the parent portal, typically in pixels.
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Email Footer — Footer content appended to outgoing emails, such as contact info or disclaimers.
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User label (singular and plural) — Overrides the words Campium uses for a person and multiple people (for example, "Camper" and "Campers") so the wording matches your camp.
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Product label (singular and plural) — Overrides the words Campium uses for a product and multiple products so labels match how your camp describes what you sell.
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Required Field Indicator: Controls how fields are marked on portal forms. Choose Red "required" badge, Red asterisk (*), or Mark optional fields instead. On most registration forms nearly every question is required, so marking the few optional ones is quieter and leaves the error colour free to mean an actual error. When you choose the badge, portal forms show a red pill with the text required.
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Custom JavaScript — Injects custom JavaScript into your site for advanced customizations. Use with care, since scripts run for your families.
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Keep removed sessions as cancelled - When you remove a session from someone's account, mark it cancelled (with a cancel date) instead of deleting it. Cancelled sessions stay on the record for history and reports. Membership cancellations always keep a cancelled record, even when this is off.
The Payment Info tab controls how scheduled charges behave, which emails send around payments, and a few options that affect how card payments are handled. See Payment Methods for checkout methods, ACH and AMEX, and the credit card surcharge.
Payment-related settings save immediately when you change them. Coordinate changes with your finance team, especially when changing who receives emails or how surcharges work.
Charge notices and routing
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Charge Coming Email — Toggles whether Campium sends upcoming charge emails before scheduled charges.
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Charge Coming Guardian 1 Email — Controls whether upcoming charge emails go to Guardian 1 and the account owner.
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Charge Coming Guardian 2 Email — Controls whether upcoming charge emails go to Guardian 2 and the account owner.
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Charge Coming Account Owner Email — Sends upcoming charge emails to the account owner address.
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Days Before Charge For Email Notification - Choose one or more days from 1 day through 30 days before a scheduled charge when families get a reminder. For example, pick 30, 7, and 1 to send three reminders. You must select at least one day. Use Preview Email next to the help text to see a sample of the upcoming-charge message.
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Send Scheduled Payment Receipt — If enabled, sends a receipt email when a scheduled payment succeeds.
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Send Email To User When Scheduled Payment Fails — Controls whether Campium emails families when a scheduled payment is declined.
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Failed Payment Notification Email — Email address where admin-level failed payment notifications are sent.
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Payment Method Updated Email — Email address that receives notifications when families update payment methods.
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Receipt Emails — Comma-separated list of email addresses that receive copies of payment receipts or related notices.
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Credit Card Surcharge - Percentage fee added when a family pays with a credit card, to help offset card-processing cost. Enter a number such as
2.5or2.5%. Debit, prepaid, and HSA/FSA cards and ACH/e-check are never surcharged. On Finix, help text under the field summarizes your state's rules, and saves that break those rules (prohibited states or over the cap) are rejected with a warning dialog.
What families see at checkout
- Most camps show a Credit Card Surcharge line and a label such as (2% Surcharge) next to the credit card payment option. When a small fixed amount is also part of your surcharge setup, the label can look like (2% + $0.15 Surcharge).
- In New York (and any other state that requires two-tier pricing), the parent checkout shows two totals before a method is chosen: Total with ACH/e-check or debit card and Total with credit card (includes the X% surcharge).
Card brands and processing behavior
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Accept AMEX — Determines whether you accept American Express cards.
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Accept ACH Payments — Determines whether families can pay by ACH bank transfer in addition to card.
The Mobile App tab controls which features appear in the Campium mobile app for staff and families, including chat, menu items, and support information.
Some Mobile App settings overlap fields on other tabs (for example, the todo list and group settings) but are presented here because they affect the app experience directly.
Shared and module toggles
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Todo List Module — Shared with the Modules tab. Controls whether todo lists appear in the mobile app.
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Group Field — Shared with the Basic tab. Determines which group field the app uses for grouping.
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Parent Chat Module — Toggles chat between parents and your team inside the app.
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Staff Chat Module — Enables chat among staff within the app.
App menu and profile options
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Staff Files Menu Item — Shows a Staff Files menu option in the app.
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Parent Files Menu Item — Shows a Parent Files menu option in the app.
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My Group Menu Item — Displays a "My Group" section in the app for group-based views.
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Support Menu Item — Adds a Support menu entry to the app navigation.
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Useful Links Menu Item — Shows a list of useful links in the app via a dedicated menu item.
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Allow Mobile Address Updates — Lets families update their address from within the mobile app.
Support and branding content
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Support Text — Text shown in the app Support area, such as instructions or contact guidance.
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Support Email — Email address displayed in the app for support.
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Support Phone — Phone number displayed in the app for support.
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Main Page Photo — Reference (for example, filename or path) to the photo shown on the app main page.
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Mobile Main Page Text — Text content displayed on the main page of the mobile app.
Tips for working safely with Site Settings
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Change one thing at a time: Because settings auto-save, adjust a single field, confirm the behavior, then move on.
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Document sensitive changes: For payment options and any Admin-level settings, note what changed, when, and why for your internal records.
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Use test mode where possible: For payment processors that support a test environment, validate configuration there before switching to live processing.
Related pages
Use these guides to configure the features that depend on your Site Settings choices.