Email Log
A searchable log of emails sent from your account, with delivery and open status.
Overview
Use the Email Log to see the emails that have gone out from your account and check whether they were opened. It is the quickest way to confirm a message was sent, look up what a family received, and troubleshoot a "did you get my email?" question.
What it shows
Each row is a single sent email. The table loads and filters as you type, so you can search a large history without waiting for the whole list.
The sender address the email went out from.
The recipient the email was sent to.
The subject line of the email.
When the email was sent. The list is sorted with the most recent first.
When the recipient opened the email, when that information is available.
Search
Use the Filter box above the table to search across senders, recipients, and subjects. Results update automatically as you type.
Where to find it
Open the Email Log from Reports
Go to Reports > System and select Email Log.
Search for a message
Type a name, address, or subject in the Filter box to narrow the list.
Troubleshooting
- No emails match the criteria selected: Clear the Filter box or check your spelling. The log only includes emails sent from your account.
- The Opened column is blank: An open is only recorded when the recipient's email client loads the message; a blank does not always mean it was never read.