Paying vs Non-paying report
Compare paying and non-paying families and campers by season, then drill into who is in each group.
Purpose of this report
Use Paying vs Non-paying to see, for each season, how many families and campers are paying versus enrolled at no net cost after discounts. Click a count to open the list of people in that group.
A person is paying when their charges in that season still net above $0 after discounts. A family is paying when at least one enrolled person in that season does.
The report appears under Reports → System Reports in the Money group when your account includes finance reporting. It is not available on free plans. You need report and finance access.
Run the report
Open the report
- Go to Reports → System Reports.
- Under Money, open Paying vs Non-paying.
- Confirm the page title is Paying vs Non-paying.
Read the Seasons table
The Seasons panel lists every season with enrollments. Columns:
| Column group | Columns |
|---|---|
| Families | Paying, Non-paying, Enrolled |
| Your camper or member plural label | Paying, Non-paying, Enrolled |
Enrolled counts are plain numbers. Non-zero Paying and Non-paying counts are buttons you can click.
If nobody is enrolled in any season, the page shows: No seasons have anyone enrolled yet.
Drill into a group
- Click a Paying or Non-paying count for families or for people.
- A second panel opens with a title such as Paying families, [season] or Non-paying [people], [season] (using your person plural label).
- For a family drill-in, columns are Family, Enrolled, and Paying.
- For a person drill-in, the table lists the people in that group.
- Use the export toolbar on the detail table (Copy, Excel, CSV, PDF, Print, Email) when you need a list off the screen.
Empty detail: No families in this group.
Related pages
- Average Family Spend for expected revenue averages by season
- Retention for who came back year over year
- Membership Recurring Charges for upcoming membership dues