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EmailResend an email to non-openers

Resend a mass email to non-openers

Locate the resend-to-non-openers action for a sent mass email in Campium and understand how it targets recipients who have not opened the original message.

Resend a sent email to non-openers

Resend a mass email from Communications to only the recipients who have not opened the original message.

Non-openers are recipients who received the original email but have not opened it yet based on Campium's email tracking.

Steps to resend to non-openers

Open your sent email

  • Go to Communications → Emails or Communications → Mass Emails.

  • Find the sent email you want to resend in the list and click to open its details.

Use the non-openers link

  • Under the Messages Sent count, look for the yellow link that reads Resend to X non-openers (for example, Resend to 5 non-openers).

  • Click this link and confirm that you want to send the email again to all non-openers.

Delivery after confirmation

  • After you confirm, Campium queues the resend emails.

  • The messages are sent shortly to all recipients who have not yet opened the original email.

Notes

  • The Resend to X non-openers link appears directly under the Messages Sent total on the email detail screen.

  • The number in the link text (X) matches how many recipients have not opened the email yet.

  • The resend goes to all current non-openers for that email; you do not need to build a separate list.