Do staff have access to high resolution downloads?
Staff can view more gallery photos than families, but they must still purchase the high resolution package to download.
Answer
Staff can see more photos than families when they sign in through the parent portal or mobile app.
Staff can browse photos from all active seasons, not only the seasons connected to their own family. They also do not need a registration in order to view those galleries.
High-resolution download rules stay the same for staff and families. Unlimited full-resolution downloads still require the one-time season photo purchase, unless that access was given to the staff member another way.
What this means in practice
Staff get broader access for viewing photos, but that does not automatically give them broader access for downloading full-resolution files.
If a staff member has not been given special download access another way, they follow the same rule as families and need the season photo purchase for unlimited full-resolution downloads.