Managing multiple email addresses
Add or remove multiple email addresses on a user profile so families can share logins and you avoid duplicate accounts, with verification behavior explained.
Managing multiple email addresses
Users can have multiple email addresses associated with a single Campium account so families and staff do not need separate, duplicate profiles for each email.
Using multiple email addresses on one profile reduces duplicate accounts and keeps a user's information, registrations, and payments in one place.
Add additional email addresses to a user
Use the Manage emails link on a user's profile to add secondary addresses.
Open the user's profile
- Go to the relevant user's profile in Campium.
- Confirm you are on the correct person or family before changing email addresses.
Open Manage emails
- In the profile header contact area, click Manage emails (next to the primary email, or alone if there is no email yet).
- The modal title is Manage Emails. Review the Primary address first, then any Additional addresses.
Add additional email addresses and save
- Use Add Another for each extra address.
- After adding or editing addresses, click Save to apply your updates.
After you save, the new email addresses are linked to the same user account.
Set an additional address as primary
Use Set Primary on an Additional address when that address should become the main one for login and messages.
- Open Manage emails on the profile.
- Helper text: Set Primary on an additional address to make it the main one for login and messages. Your previous primary stays on file as an additional address.
- Click Set Primary next to the additional address.
- Confirm: Set [email] as the primary email address?
The former primary remains listed as an additional address (it does not disappear from the list).
Whenever you update the email addresses on a profile, Campium sends a verification email to the user so they can confirm the changes.
Remove an email address from a user
Remove an email if it no longer belongs to the user or should not receive communication.
Open Manage emails on the profile
- Go to the user's profile.
- Click Manage emails in the header contact area to see all email addresses on the account.
Remove the email address
- Click Remove next to the address. Additional addresses remove immediately after you confirm.
- The Primary row also has Remove. Helper text: Removing this promotes the next address on file, or leaves this person with no email.
- If other addresses remain, confirm: Remove the primary email address? The next address on file becomes the primary one. Success names the new primary (for example [email] is now the primary email address.).
- If it is the only address, confirm: Remove the primary email address? This person will have no email address on file. Success: Primary email address removed.
- You cannot remove your own primary email while signed in. The message is: You cannot remove your own primary email address - it is how you sign in.
Clearing the Primary field and clicking Save also clears the primary address, with the same self-guard.
The removed email can no longer be used for that account or receive communication tied to this profile.
Source
Content adapted from the Campium help article Managing multiple email addresses.